Brand: Cisco · SKU: CON-L1NCD-C93A048M · MPN: CON-L1NCD-C93A048M · Category: Components
Cisco CX Success Tracks Level 1 - Extended Service Agreement for Catalyst 9300 48-port 12mGig 36 25Gbp hardware support (implied by association with CON-L1NCD-C93A048M on a listing). This service includes support features such as Consulting, New Releases Update, Online Training, Phone Support, Replacement, and Web Support. Service type is Exchange, delivered to a Service Depot with an 8x7 Service Availability and Next Day Service Response Time (Advance hardware replacement). Access to the CX Cloud is included, offering a centralized portal for support, knowledge, insights, and recommendations, as well as access to 'Ask the Experts' knowledge sessions and CX Centers available 24x7 for solution support.
| Service Name | CX Success Tracks Level 1 - Extended Service |
|---|---|
| Service Type | Exchange |
| Provided Support | Consulting, New Releases Update, Online Training, Phone Support, Replacement, Web Support |
| Service Location | Service Depot / Shipment |
| Service Sub Type | Advance hardware replacement |
| Service Availability | 8 hours a day / 7 days a week (8x7) |
| Service Response Time | Next Day |
| Product Supported (Compatibility) | P/N: C9300-48UXM-A, C9300-48UXM-A++, C9300-48UXM-A=, C9300-48UXM-A-RF, C9300-48UXM-A-WS |
| Warranty | Standard Hardware Warranty Policy for Original new sealed Cisco product is 1 Year (Note: This is the warranty for the underlying hardware, not the service contract itself). |
| Weight | Not Available |
| Dimensions | Not Available |
This is a Cisco CX Success Tracks Level 1 Extended Service agreement, which provides support for specific Catalyst 9300 series hardware. It bundles various support elements including technical assistance, hardware replacement (Advance Replacement), access to digital resources like CX Cloud, and expert knowledge sessions to help run and maintain the supported products efficiently.
Yes, this Cisco CX Success Tracks Level 1 - Extended Service Agreement (CON-L1NCD-C93A048M) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco CX Success Tracks Level 1 - Extended Service Agreement includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-L1NCD-C93A048M.