Brand: Cisco · SKU: CON-L14HR-APIC · MPN: CON-L14HR-APIC · Category: Components
Cisco CX Success Tracks Level 1 - Extended Service agreement provides resources for running and maintaining Cisco Products, including access to "Ask the Experts" knowledge sessions led by solution specialists. It offers 24x7 access to CX Centers for resolving Product issues with Solution Support, streamlining case management for solutions involving Cisco and Solution Support Alliance Partner products. Subscribers also gain access to case information, up-to-date install base views, and e-learning courses. Specific variations like CON-L14HR-APIC1CLU support the Cisco APIC-CLUSTER-M4 and offer 24x7x4 Hour Exchange Service with 4 Hour Advance Hardware Replacement. The service typically includes Consulting, New Releases Update, Online Training, Phone Support, Replacement, and Web Support.
| Service Name | CX Success Tracks Level 1 - Extended Service |
|---|---|
| Provided Support | Consulting, New Releases Update, Online Training, Phone Support, Replacement, Web Support |
| Service Location | Service Depot or Shipment (depending on variant) |
| Service Main Type | Exchange |
| Service Description | 24x7x4 Hour |
| Service Response Time | 4 Hour - Advance Hardware Replacement |
| Warranty | Service agreement duration is typically 1 year or based on the contract terms associated with the specific part number (e.g., CON-L14HR-APIC1CLU, CON-L14HR-APIC1M42). |
| Weight | Not Available |
| Dimensions | Not Available |
This is a Cisco service agreement (CX Success Tracks Level 1 - Extended Service) that provides ongoing support and resources for Cisco products, focusing on operational best practices, expert access, and fast hardware replacement (often 4-hour response time).
Yes, this Cisco CX Success Tracks Level 1 - Extended Service Agreement (CON-L14HR-APIC) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco CX Success Tracks Level 1 - Extended Service Agreement includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-L14HR-APIC.