Brand: Cisco · SKU: CON-L1NCD-C92TXEL0 · MPN: CON-L1NCD-C92TXEL0 · Category: Components
This is an extended service agreement for Cisco CX Success Tracks, Level 1. It includes advance hardware replacement, shipment support, 8x7 (8 hours a day, 7 days a week) service availability with next-day response time. It is specifically for Product Numbers (P/N) like C9300L-24T-4X-E, C9300L-24T-4X-E=, and C9300L-24T-4X-E-RF, which are Cisco Catalyst 9300L Series switches. The service provides access to "Ask the Experts" knowledge sessions, 24x7 CX Centers for issue resolution, case information, up-to-date install base views, and e-learning courses. Technical support includes phone and web support with 30-minute response for severity 1/2 cases and 1-hour response for severity 3/4 cases (next business day outside business hours).
| Product Line | Cisco CX Success Tracks |
|---|---|
| Service Type | Extended service agreement |
| Response Time | Next Day |
| Service Level | Level 1 |
| Service Location | Shipment |
| Service Sub Type | Advance hardware replacement |
| Service Availability | 8 hours a day / 7 days a week |
| Warranty | Extended Service Agreement |
| Weight | Not Available |
| Dimensions | Not Available |
Cisco CX Success Tracks Level 1 Extended Service Agreement providing advance hardware replacement, shipment support, 8x7 availability, and next-day response time for specific Catalyst 9300L models.
Yes, this Cisco CX Success Tracks Level 1 Extended Service Agreement (CON-L1NCD-C92TXEL0) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco CX Success Tracks Level 1 Extended Service Agreement includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-L1NCD-C92TXEL0.