Cisco CX Success Tracks Level 1 Extended Service Agreement

Brand: Cisco · SKU: CON-L1NCD-N9KC931 · MPN: CON-L1NCD-N9KC931 · Category: Components

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This is an extended service agreement for Cisco CX Success Tracks, Level 1, which includes advance hardware replacement with shipment and 8x7 coverage (8 hours a day, 7 days a week) with next-day response time. It is associated with certain Cisco N9K-C93108TC-FX3P devices and grants access to CX Cloud for support, knowledge, insights, recommendations, 'Ask the Experts' sessions, and 24x7 access to CX Centers for Solution Support. Service includes phone consulting with response times as fast as 30 minutes for severity levels 1/2 and next business day for severity levels 3/4.

Specifications

ModelLevel 1
ManufacturerCisco CCW SmartNet AnyTerms
Product LineCisco CX Success Tracks
Service LocationShipment
Service Sub TypeAdvance hardware replacement
Packaged Quantity1
Product SupportedComplicated network devices
Service Availability8 hours a day / 7 days a week
Service Response TimeNext Day
WarrantyService Agreement coverage as specified (e.g., Next Day Advance Hardware Replacement).
WeightNot Available
DimensionsNot Available

Key Features

Cisco CX Success Tracks Level 1 extended service agreement providing 8x7 support, next-day advance hardware replacement shipment, and access to CX Cloud and support resources.

Frequently Asked Questions

Is this product genuine OEM?

Yes, this Cisco CX Success Tracks Level 1 Extended Service Agreement (CON-L1NCD-N9KC931) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.

What warranty is included?

This Cisco CX Success Tracks Level 1 Extended Service Agreement includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.

How long does shipping take?

We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.

Can I return this product?

Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.

Is the Cisco CX Success Tracks Level 1 Extended Service Agreement compatible with my system?

Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-L1NCD-N9KC931.

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