Brand: Cisco · SKU: CON-L14OS-UCSX21CR · MPN: CON-L14OS-UCSX21CR · Category: Components
This appears to be a Cisco service contract, specifically a 'Cisco CX Success Tracks Level 1 - extended service agreement - on-site' which includes 24x7 coverage with a 4-hour response time for Advance Hardware Replacement. While the exact product supported by CON-L14OS-UCSX21CR is not definitively stated, similar SKUs (like CON-L14OS-UCSXM21C) support Cisco UCSX-210C-M7, and other UCSX models are mentioned for related services. The service provides access to CX Cloud, 'Ask the Experts' knowledge sessions, case information, and e-learning courses. Support includes Consulting, New Releases Update, Online Training, Phone Support, Replacement, and Web Support.
| Model | Level 1 |
|---|---|
| Product Line | Cisco CX Success Tracks |
| Provided Support | Consulting, New Releases Update, Online Training, Phone Support, Replacement, Web Support |
| Service Location | On-site |
| Service Main Type | Exchange/Technical |
| Service Description | 24x7x4 Hour |
| Service Response Time | 4 Hour - Advance Hardware Replacement |
| Warranty | Service Agreement term (duration not specified for this specific SKU, but it is an extended service agreement) |
| Weight | Not Available |
| Dimensions | Not Available |
Cisco Customer Experience (CX) Level 1 extended service agreement offering on-site support with a 4-hour response time for advance hardware replacement, available 24 hours a day, 7 days a week. It includes access to CX Cloud and expert resources.
Yes, this Cisco CX Success Tracks Level 1 - Extended Service Agreement (Likely related to UCSX-210C) (CON-L14OS-UCSX21CR) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco CX Success Tracks Level 1 - Extended Service Agreement (Likely related to UCSX-210C) includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-L14OS-UCSX21CR.