Brand: Cisco · SKU: CON-L14HR-C8500L8X · MPN: CON-L14HR-C8500L8X · Category: Components
Cisco CX Success Tracks Level 1 service agreement, which includes advanced hardware replacement with a 4-hour response time. This service agreement is available 24 hours a day, 7 days a week. It supports complicated network devices, specifically mentioning compatibility with P/N: C8500L-8S4X, C8500L-8S4X=, and C8500L-8S4X-RF. The service includes access to CX Cloud for support, knowledge, insights, and recommendations, as well as access to 'Ask the Experts' knowledge sessions and CX Centers for solution support. It also provides access to case information, up-to-date install base views, and e-learning courses. The service type is specified as 'Advance hardware replacement'.
| Model | Level 1 |
|---|---|
| Product Line | Cisco CX Success Tracks |
| Service Location | Shipment |
| Service Sub Type | Advance hardware replacement |
| Service Availability | 24 hours a day / 7 days a week |
| Service Response Time | 4 hours |
| Warranty | Extended service agreement |
| Weight | Not Available |
| Dimensions | Not Available |
Cisco CX Success Tracks Level 1 extended service agreement for shipment, featuring 24x7 availability and a 4-hour response time for advance hardware replacement. It supports specific Cisco Catalyst 8500 Series hardware and includes access to CX Cloud and expert support resources.
Systems Maintenance Techs
Mid-Lifecycle Capacity Expansion
"For Mid-Lifecycle Capacity Expansion, using verified parts like the CON-L14HR-C8500L8X prevents downtime and maintains the service integrity expected by Systems Maintenance Techs."
Yes, this Cisco CX Success Tracks Level 1 - extended service agreement - shipment (CON-L14HR-C8500L8X) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco CX Success Tracks Level 1 - extended service agreement - shipment includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-L14HR-C8500L8X.