Cisco CX Success Tracks Level 1 - extended service agreement - shipment

Brand: Cisco · SKU: CON-L14HR-FPR4KXRF · MPN: CON-L14HR-FPR4KXRF · Category: Components

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This is a Cisco CX Success Tracks Level 1 extended service agreement with shipment, providing 24/7 service availability and a 4-hour response time for Advance hardware replacement. It is associated with compatibility for P/N: FPR4K-XNM-4X40G and FPR4K-XNM-4X40G=. The service includes access to CX Cloud, "Ask the Experts" knowledge sessions, and 24x7 access to CX Centers for Solution Support, including case management, install base views, and e-learning courses.

Specifications

ModelLevel 1
Product LineCisco CX Success Tracks
Service TypeExtended service agreement
Service LocationShipment
Service Sub TypeAdvance hardware replacement
Service Availability24 hours a day / 7 days a week
Service Response Time4 hours
WarrantyExtended Service Agreement (Level 1)
WeightNot Available
DimensionsNot Available

Key Features

Cisco CX Success Tracks Level 1 is an extended service agreement offering 24x7 support, advance hardware replacement with a 4-hour response time, and access to CX Cloud resources.

Technical Deployment Advisory

Target Personnel

Field Engineers

Infrastructure Fit

Server Fleet Uniformity

"The CON-L14HR-FPR4KXRF is the primary choice for Field Engineers performing critical Server Fleet Uniformity tasks. It meets all OEM performance specifications for Cisco systems."

Frequently Asked Questions

Is this product genuine OEM?

Yes, this Cisco CX Success Tracks Level 1 - extended service agreement - shipment (CON-L14HR-FPR4KXRF) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.

What warranty is included?

This Cisco CX Success Tracks Level 1 - extended service agreement - shipment includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.

How long does shipping take?

We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.

Can I return this product?

Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.

Is the Cisco CX Success Tracks Level 1 - extended service agreement - shipment compatible with my system?

Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-L14HR-FPR4KXRF.

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