Brand: Cisco · SKU: CON-SNTP-WSC224SL · MPN: CON-SNTP-WSC224SL · Category: Licenses & Maintenance
Cisco SmartNet Total Care (SNTC) service contract providing 24x7x4 hardware replacement and technical support for the Cisco Catalyst 2960-X 24 GigE PoE 370W switch series. This service level (24x7x4) ensures that parts are delivered to the site within four hours of a hardware failure being diagnosed, 24 hours a day, 7 days a week. It includes direct access to the Cisco Technical Assistance Center (TAC), software updates, and smart capabilities via the Smart Net Total Care portal for real-time visibility and proactive diagnostics. Designed to minimize network downtime and improve operational efficiency for critical business infrastructure.
| Access Type | Cisco TAC Access |
|---|---|
| Support Type | Technical Support & Advanced Hardware Replacement |
| Response Time | 4 Hours |
| Service Level | 24x7x4 |
| Support Hours | 24 hours a day / 7 days a week |
| Software Support | OS Updates and Patches Included |
| Warranty | 1 Year Service Contract |
| Weight | 0 |
| Dimensions | Not Applicable |
Cisco SmartNet Total Care (CON-SNTP-WSC224SL) offers a comprehensive support system for your network infrastructure. It combines technical support, hardware replacement, and digital tools to help you resolve issues faster and manage your devices more efficiently. With the 24x7x4 service level, your business-critical switches are protected by a rapid 4-hour response time for hardware replacement, ensuring minimal disruption to operations.
Yes, this Cisco SmartNet Total Care 24x7x4 Service for Catalyst 2960-X 24 GigE PoE 370W (CON-SNTP-WSC224SL) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SmartNet Total Care 24x7x4 Service for Catalyst 2960-X 24 GigE PoE 370W includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNTP-WSC224SL.