Brand: Cisco · SKU: CON-SNTP-C9504YA4 · MPN: CON-SNTP-C9504YA4 · Category: Licenses & Maintenance
Cisco Smart Net Total Care (SNTC) service provides a comprehensive support solution for the Cisco Catalyst 9500 48-port 25/100G switch (C9500-48Y4C-A). This 1-year service contract includes 24x7x4 hardware replacement, which ensures that a replacement part is delivered to your site within four hours of a hardware failure being identified, 24 hours a day, 7 days a week, including holidays. The service also provides unlimited access to the Cisco Technical Assistance Center (TAC), software updates and upgrades, and access to the Cisco.com knowledge base and tools to help keep your network running at peak performance.
| Availability | 24x7 (24 hours a day, 7 days a week) |
|---|---|
| Response Time | 4 Hours |
| Service Level | SmartNet Total Care 24x7x4 |
| Hardware Support | Advance Hardware Replacement |
| Service Duration | 1 Year |
| Software Support | New Releases Update, OS Updates |
| Technical Support | Cisco TAC Support |
| Warranty | Extended Service Agreement |
| Weight | 1.0 lbs |
| Dimensions | Not Applicable (Electronic Service) |
Cisco Smart Net Total Care is an award-winning technical support service that gives your IT staff direct, anytime access to Cisco experts and online resources. This service helps you resolve problems quickly, mitigate risk, and improve operational efficiency.
Yes, this Cisco SmartNet Total Care 24x7x4 Service for Catalyst 9500-48Y4C-A (CON-SNTP-C9504YA4) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SmartNet Total Care 24x7x4 Service for Catalyst 9500-48Y4C-A includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNTP-C9504YA4.