Brand: Cisco · SKU: CON-SNTP-ISR4431K · MPN: CON-SNTP-ISR4431K · Category: Licenses & Maintenance
Cisco SmartNet Total Care (SNTC) provides a comprehensive support solution for the Cisco ISR 4431 router. This service level (SNTP) offers 24x7x4 coverage, which includes 24-hour access to the Cisco Technical Assistance Center (TAC) every day of the year, major and minor software updates for Cisco IOS, and expedited hardware replacement within four hours of a hardware failure being identified. The service also provides access to the SmartNet Total Care portal for smart, proactive diagnostics and detailed reporting on service coverage and product lifecycles.
| Response Time | 4 Hours |
|---|---|
| Service Level | 24x7x4 (SNTP) |
| Software Support | Operating System Updates and Patches |
| Technical Support | Cisco TAC Access (24x7) |
| Hardware Replacement | Parts Delivery within 4 hours |
| Service Availability | 24 hours a day, 7 days a week |
| Warranty | 1 Year Service Contract (Renewable) |
| Weight | Not Applicable |
| Dimensions | Not Applicable |
Cisco SmartNet Total Care 24x7x4 (CON-SNTP-ISR4431K) ensures maximum uptime for your Cisco ISR 4431 router. By combining technical assistance, hardware replacement, and digital smart capabilities, it helps IT teams resolve problems faster and reduce operational risk.
Yes, this Cisco SmartNet Total Care 24x7x4 Service for ISR 4431 (CON-SNTP-ISR4431K) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SmartNet Total Care 24x7x4 Service for ISR 4431 includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNTP-ISR4431K.