Brand: Cisco · SKU: CON-SNT-WSC3852E · MPN: CON-SNT-WSC3852E · Category: Licenses & Maintenance
Cisco SMARTnet Total Care Service (CON-SNT-WSC3852E) provides your IT staff with direct, anytime access to Cisco TAC experts and self-help resources. This service includes Next Business Day (NBD) hardware replacement, 24x7 access to the Cisco Technical Assistance Center (TAC), and major/minor software updates for the Cisco Catalyst 3850 24-Port GE SFP IP Services switch (WS-C3850-24S-E). It helps ensure business continuity, reduces downtime, and keeps your network operating at peak performance with proactive diagnostics and technical expertise.
| Service Type | SmartNet Total Care (SNTC) |
|---|---|
| Service Level | 8x5xNext Business Day (NBD) |
| Software Updates | Major and Minor OS Releases |
| Hardware Coverage | WS-C3850-24S-E |
| Technical Support | 24x7 Cisco TAC Access |
| Warranty | 1 Year Service Contract |
| Weight | 0 lb |
| Dimensions | Not Applicable |
Cisco SMARTnet Total Care is an award-winning technical support service that gives your IT staff direct, anytime access to Cisco engineers and Cisco.com resources. It helps you resolve problems quickly and improve operational efficiency through a combination of expert technical support, flexible hardware coverage, and smart, personalized capabilities.
Yes, this Cisco SmartNet Total Care 8x5 NBD Service for WS-C3850-24S-E (CON-SNT-WSC3852E) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SmartNet Total Care 8x5 NBD Service for WS-C3850-24S-E includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-WSC3852E.