Brand: Cisco · SKU: CON-SNT-WSC388FS · MPN: CON-SNT-WSC388FS · Category: Licenses & Maintenance
This is a Cisco SmartNet Total Care (SNTC) service contract with 8x5 Next Business Day (NBD) support for the Cisco Catalyst 3850 48 Port Full PoE IP Switch (model WS-C3850-48F-S or similar). The service facilitates rapid resolution of critical network issues and improves operational efficiency through expert technical support, flexible hardware coverage (including parts replacement), and smart, proactive device diagnostics. It provides access to the Cisco Technical Assistance Center (TAC) during business hours (8 hours a day / 5 days a week) with a Next Business Day response time for replacement/support.
| Service Type | Extended service agreement |
|---|---|
| Response Time | Next Business Day (NBD) |
| Service Level | Smart Net Total Care (SNTC) |
| Service Included | Parts Replacement, Phone consulting, Web knowledge base access |
| Service Sub Type | Replacement |
| Service Availability | 8 hours a day / 5 days a week |
| Warranty | Extended Service Agreement |
| Weight | Not Available |
| Dimensions | Not Available |
Cisco SMARTnet Total Care 8x5 NBD Service (CON-SNT-WSC388FS) designed for Cisco Catalyst 3850 48 Port Full PoE IP devices like WS-C3850-48F-S. It provides fast, expert technical support to reduce downtime, flexible hardware coverage with NBD replacement, and smart features for proactive diagnostics and operational efficiency enhancement.
Yes, this Cisco SmartNet Total Care 8x5 NBD Service for WS-C3850-48F-S (CON-SNT-WSC388FS) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SmartNet Total Care 8x5 NBD Service for WS-C3850-48F-S includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-WSC388FS.