Cisco Smart Net Total Care - Extended Service Agreement for C9800-L
Brand: Cisco · SKU: CON-SNT-C9800LCL · MPN: CON-SNT-C9800LCL · Category: Licenses & Maintenance
Cisco SMARTnet Total Care 8x5 NBD Service CON-SNT-C9800LCL for C9800-L-C-K9 and C9800-L-C-K9-RF. This service agreement is for 8 hours a day, 5 days a week coverage with Next Business Day parts replacement. It helps reduce downtime with fast, expert technical support, and smart, proactive device diagnostics, including major and maintenance releases of Cisco IOS software, access to TAC, and replacement hardware delivered by the next business day. The service type is Exchange, covering Electronic and Physical aspects, with support for Parts Replacement, Phone Support, Web Knowledge Base Access, and New Releases Update.
Specifications
| Service Name | Smart Net Total Care - Extended Service |
|---|---|
| Provided Support | Replacement; Parts Replacement; Phone Support; Web Knowledge Base Access; New Releases Update |
| Service Sub Type | Electronic; Physical |
| Service Main Type | Exchange |
| Service Availability | 8x5 (8 hours a day / 5 days a week) |
| Service Response Time | Next Business Day - Parts |
| Service Characteristic | Parts |
| Warranty | Extended Service Agreement |
| Weight | 0.1 LBS |
| Dimensions | Not Available |
Key Features
The CON-SNT-C9800LCL is a Cisco Smart Net Total Care (SNTC) service agreement providing 8x5 Next Business Day (NBD) support for the Catalyst 9800-L Wireless Controller, specifically for part numbers C9800-L-C-K9 and C9800-L-C-K9-RF. It ensures access to major and maintenance software releases, technical assistance center (TAC) support, and next-business-day hardware replacement.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this Cisco Smart Net Total Care - Extended Service Agreement for C9800-L (CON-SNT-C9800LCL) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This Cisco Smart Net Total Care - Extended Service Agreement for C9800-L includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the Cisco Smart Net Total Care - Extended Service Agreement for C9800-L compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-C9800LCL.
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