Brand: Cisco · SKU: CON-SNT-WSC08XSS · MPN: CON-SNT-WSC08XSS · Category: Licenses & Maintenance
Cisco Smart Net Total Care (SNTC) service provides expert technical support and flexible hardware coverage for your Cisco Catalyst 3850 48 Port 10G Fiber Switch (WS-C3850-48XS-S). This service contract includes 24x7 access to the Cisco Technical Assistance Center (TAC), next-business-day (NBD) hardware replacement (8x5 schedule), and ongoing operating system software updates within your licensed feature set. The service also integrates smart capabilities, providing real-time visibility and actionable insights through the Smart Net Total Care portal to help manage inventory, track service coverage, and receive security alerts, ensuring your network infrastructure remains secure and operational with minimal downtime.
| Availability | 8 Hours a Day / 5 Days a Week |
|---|---|
| Service Name | Smart Net Total Care |
| Support Type | Hardware Replacement & Technical Support |
| Response Time | Next Business Day |
| Service Level | 8x5xNext Business Day |
| Software Updates | OS updates included |
| Warranty | 1 Year Extended Service Agreement |
| Weight | Not Available |
| Dimensions | Not Available |
Cisco SMARTnet is an award-winning technical support service that gives your IT staff direct, anytime access to Cisco Technical Assistance Center (TAC) engineers and Cisco.com resources. It provides a comprehensive support solution that includes hardware replacement, software updates, and proactive diagnostics.
Yes, this Cisco SMARTnet Total Care 8x5 NBD Service for WS-C3850-48XS-S (CON-SNT-WSC08XSS) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SMARTnet Total Care 8x5 NBD Service for WS-C3850-48XS-S includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-WSC08XSS.