Brand: Cisco · SKU: CON-SNT-WS296X24 · MPN: CON-SNT-WS296X24 · Category: Licenses & Maintenance
Cisco Smart Net Total Care (SNTC-8X5XNBD) provides critical support for the Cisco Catalyst 2960-XR 24 GigE switch. This comprehensive service includes 24/7 access to the Cisco Technical Assistance Center (TAC), next-business-day (NBD) hardware replacement, and access to the latest Cisco OS software updates and patches. The service also provides proactive diagnostics and real-time insights through the Smart Net Total Care portal, helping IT teams to resolve issues faster and minimize network downtime. Key features include 8x5 service availability during standard business hours and access to a wealth of online self-help tools and documentation.
| Duration | 1 Year |
|---|---|
| Service Type | Smart Net Total Care (SNTC) |
| Response Time | Next Business Day |
| Service Level | 8x5xNext Business Day |
| Software Updates | Included (Major/Minor releases) |
| Support Channels | Phone, Web, Email |
| Hardware Coverage | Catalyst 2960-XR 24 GigE (WS-C2960XR-24TS-I) |
| Warranty | 1 Year Service Duration |
| Weight | 0 |
| Dimensions | 0 |
Cisco SMARTnet is an award-winning technical support service that gives your IT staff direct, anytime access to Cisco experts and online resources. It is essential for maintaining the health and security of your network infrastructure, offering rapid hardware replacement and constant software updates for the Catalyst 2960-XR series switches.
Yes, this Cisco SMARTnet Extended Service Agreement (8x5xNBD) for Catalyst 2960-XR 24 GigE (CON-SNT-WS296X24) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SMARTnet Extended Service Agreement (8x5xNBD) for Catalyst 2960-XR 24 GigE includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-WS296X24.