Brand: Cisco · SKU: CON-SNT-CP78119K · MPN: CON-SNT-CP78119K · Category: Licenses & Maintenance
Cisco SMARTnet Service helps reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. This service agreement provides direct access to the Cisco Technical Assistance Center (TAC) staffed by thousands of Cisco professionals, access to extensive online support resources 24/7/365, ongoing OS support for licensed features (minor and major releases), and advance hardware replacement with a Next Business Day (NBD) response time for the covered device. This specific part number is for replacement service for Cisco UC Phone 7811 models (CP-7811-K9=, CP-7811-K9-RF, CP-7811-K9-WS).
| Service Type | SMARTnet Extended Service |
|---|---|
| Response Time | NBD (Next Business Day) |
| Service Action | Replacement |
| Service Coverage | 8x5 |
| Service Duration | 1 year (implied by common purchase structure) |
| Compatibility Part Numbers | CP-7811-K9=, CP-7811-K9-RF, CP-7811-K9-WS |
| Warranty | Service Coverage provided by the contract (8x5 NBD Replacement) |
| Weight | Not Available |
| Dimensions | Not Available |
This is a Cisco SMARTnet service contract offering 8x5 coverage with Next Business Day (NBD) response for hardware replacement, designed to support the Cisco UC Phone 7811 series.
Yes, this Cisco SMARTnet Extended Service Agreement - Replacement - 8x5 NBD (CON-SNT-CP78119K) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SMARTnet Extended Service Agreement - Replacement - 8x5 NBD includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-CP78119K.