Cisco SMARTnet - Extended Service Agreement (SNTC-8X5XNBD)

Brand: Cisco · SKU: CON-SNT-WSC36PSS · MPN: CON-SNT-WSC36PSS · Category: Licenses & Maintenance

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This is a Cisco SMARTnet Total Care (SNTC) service agreement, specifically the 8x5xNBD (8 hours a day, 5 days a week, Next Business Day) support level, associated with the Cisco Catalyst 3650 48 Port PoE 4x1G Uplink switch model(s) WS-C3650-48PS-S and WS-C3650-48PS-S-RF. The service provides access to the Cisco Technical Assistance Center (TAC) experts 24/7, extensive online resources, ongoing OS support, and flexible hardware replacement options, aiming to minimize downtime and maintain peak performance.

Specifications

Service CodeSNT
Service LevelSNTC-8X5XNBD (8x5xNBD)
Service DescriptionSMARTnet Total Care
Hardware ReplacementYes (Next Business Day service mentioned as an option)
Service For HardwareWS-C3650-48PS-S, WS-C3650-48PS-S-RF
Onsite Engineer IncludedNo
WarrantyExtended service agreement (SMARTnet Total Care)
WeightNot Available
DimensionsNot Available

Key Features

Count on Cisco Smart Net Total Care for reliable support and flexible hardware coverage, backed by the Cisco Technical Assistance Centre (TAC) experts. This service minimizes downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. It includes access to TAC, ongoing OS support, and options for hardware replacement (e.g., Next Business Day).

Frequently Asked Questions

Is this product genuine OEM?

Yes, this Cisco SMARTnet - Extended Service Agreement (SNTC-8X5XNBD) (CON-SNT-WSC36PSS) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.

What warranty is included?

This Cisco SMARTnet - Extended Service Agreement (SNTC-8X5XNBD) includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.

How long does shipping take?

We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.

Can I return this product?

Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.

Is the Cisco SMARTnet - Extended Service Agreement (SNTC-8X5XNBD) compatible with my system?

Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-WSC36PSS.

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