Brand: Cisco · SKU: CON-SNT-CTSX2NK9 · MPN: CON-SNT-CTSX2NK9 · Category: Licenses & Maintenance
This is a Cisco SMARTnet Extended Service Agreement, part number CON-SNT-CTSX2NK9, for replacement coverage with an 8x5 response time (Next Business Day - NBD). It provides direct access to the Cisco Technical Assistance Center (TAC), extensive online support resources 24/7/365, ongoing OS support for licensed features, and hardware support to minimize downtime. This specific part number is for replacement service, which is essential for keeping business functions available, secure, and operating at peak performance. It is listed as being for PN: CTS-SX20N-12X-K9, CTS-SX20N-12XK9-RF, CTS-SX20N-K9, CTS-SX20N-K9-RF, CTS-SX20N-K9-WS.
| Service Type | Extended service agreement - replacement |
|---|---|
| Response Time | 8x5: NBD (Next Business Day) |
| Support Provided | Direct access to TAC, OS support, Hardware Support |
| Supported Products (Examples) | CTS-SX20N-12X-K9, CTS-SX20N-K9 |
| Warranty | Service Contract |
| Weight | Not Available |
| Dimensions | Not Available |
Cisco SMARTnet Service helps reduce downtime through fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics. It ensures business functions remain available, secure, and operating at peak performance by offering 24/7/365 access to TAC, ongoing OS support, and NBD hardware replacement for covered devices.
Yes, this Cisco SMARTnet Extended Service Agreement (CON-SNT-CTSX2NK9) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SMARTnet Extended Service Agreement includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-CTSX2NK9.