Brand: Cisco · SKU: CON-SNTP-ASR1001X · MPN: CON-SNTP-ASR1001X · Category: Licenses & Maintenance
Cisco SmartNet Total Care (SNTC) provides a comprehensive support service for the Cisco ASR1001-X Aggregation Services Router. This specific service level, CON-SNTP-ASR1001X, offers 24x7x4 coverage, which includes 24 hours a day, 7 days a week access to the Cisco Technical Assistance Center (TAC), and hardware replacement within 4 hours of fault identification. It also provides access to major and minor Cisco IOS software updates, extensive online support resources, and proactive diagnostic tools via the Smart Net Total Care portal.
| TAC Support | 24x7 Access |
|---|---|
| Service Level | SNTC 24x7x4 |
| Onsite Engineer | No (Replacement delivery only) |
| Software Updates | Included (Major/Minor releases) |
| Hardware Replacement | 4-Hour Response |
| Warranty | 1-Year Service Agreement |
| Weight | 0 lb |
| Dimensions | 0 x 0 x 0 in |
Cisco SmartNet Total Care is essential for mission-critical networking equipment, ensuring minimal downtime through fast technical support and hardware replacement. The CON-SNTP-ASR1001X contract specifically covers the ASR1001-X chassis and integrated components.
Yes, this Cisco SmartNet Total Care for ASR1001-X (CON-SNTP-ASR1001X) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SmartNet Total Care for ASR1001-X includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNTP-ASR1001X.