Brand: Cisco · SKU: CON-SNT-FRP11209 · MPN: CON-SNT-FRP11209 · Category: Licenses & Maintenance
This is a Cisco Smart Net Total Care (SNTC) Extended Service agreement, specifically for the Cisco Firepower 1120 NGFW Appliance (FPR1120-NGFW-K9). The service type is 'Exchange' with a service response time of Next Business Day (NBD) for parts replacement, operating on an 8x5 basis (8 hours a day, 5 days a week). It includes support for New Releases Updates, Parts Replacement, Phone Support, Replacement, and Web Knowledge Base Access. The service aims to accelerate issue resolution, minimize risk by providing visibility into the IT infrastructure via the Smart Net Total Care portal, and keep the network updated with OS patches. It covers hardware replacement services subject to fault identification by Cisco.
| Service Name | Smart Net Total Care - Extended Service |
|---|---|
| Service Type | Exchange |
| Provided Support | New Releases Update, Parts Replacement, Phone Support, Web Knowledge Base Access |
| Product Supported | FPR1120-NGFW-K9 |
| Service Response Time | 8x5xNBD (Next Business Day) |
| Warranty | Service/Support Contract |
| Weight | Not Available |
| Dimensions | Not Available |
CON-SNT-FRP11209 is a Cisco Smart Net Total Care Extended Service contract offering 8x5 Next Business Day (NBD) hardware replacement. It provides access to Cisco TAC experts, software updates, and smart features via the Smart Net Total Care web portal for better asset management and faster issue resolution for the supported Cisco Firepower 1120 NGFW Appliance.
Yes, this Cisco Smart Net Total Care - Extended Service - Service (CON-SNT-FRP11209) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco Smart Net Total Care - Extended Service - Service includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-FRP11209.