Brand: Cisco · SKU: CON-SNT-WSC388PL · MPN: CON-SNT-WSC388PL · Category: Licenses & Maintenance
Cisco CON-SNT-WSC388PL is an SNTC-8X5XNBD Smart Net Total Care service agreement for the Cisco Catalyst 3850 48 Port PoE LAN Base switch (WS-C3850-48P-L-RF, WS-C3850-48P-L). This service provides reliable support and flexible hardware coverage, including access to Cisco Technical Assistance Center (TAC) experts 24/7, self-help resources like knowledge libraries and software downloads, and hardware replacement options ranging from two-hour delivery to next-day service, seven days a week. It integrates smart features offering real-time insights into installed base, contracts, and security alerts via the Smart Net Total Care portal to enhance operational efficiency and accelerate issue resolution. Benefits include faster problem resolution, risk minimization, staying updated with OS patches, and enhanced efficiency through management tools. The service level is typically 8x5 Next Business Day (NBD) for Smart Net Total Care, though specific hardware replacement details might vary depending
| Service Type | Smart Net Total Care (SNTC) |
|---|---|
| Service Level | 8x5xNBD (8 hours a day / 5 days a week, Next Business Day response for hardware) |
| Service Description Code | SNTC-8X5XNBD |
| Warranty | Extended Service Agreement (Smart Net Total Care) |
| Weight | Not Available |
| Dimensions | Not Available |
Cisco Smart Net Total Care (CON-SNT-WSC388PL) extends support for Cisco Catalyst 3850 48 Port PoE LAN Base switches, offering 24/7 expert TAC access, software updates, and flexible hardware replacement options with a focus on proactive insights and rapid issue resolution.
Yes, this Cisco Smart Net Total Care for Catalyst 3850 48 Port PoE LAN Base (CON-SNT-WSC388PL) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco Smart Net Total Care for Catalyst 3850 48 Port PoE LAN Base includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-WSC388PL.