Brand: Cisco · SKU: CON-SNT-WSC385SE · MPN: CON-SNT-WSC385SE · Category: Licenses & Maintenance
Cisco Smart Net Total Care (SNTC) provides a comprehensive support solution for the Cisco Catalyst WS-C3850-12S-E switch. This service level, designated as 8x5xNBD, ensures that your business-critical hardware is protected with next-business-day replacement parts delivery. The service includes 24x7 access to the Cisco Technical Assistance Center (TAC), which is staffed by specialized engineers to help solve complex network issues. Additionally, the contract provides entitlement to all major and minor Cisco IOS software updates and patches, ensuring your equipment remains secure and up-to-date with the latest features. Smart Net Total Care also includes access to the Cisco portal for proactive diagnostics and inventory management.
| TAC Access | 24x7 Unlimited |
|---|---|
| Service Type | Smart Net Total Care (SNTC) |
| Contract Term | 12 Months (Standard) |
| Response Time | Next Business Day (NBD) |
| Service Level | 8x5xNext Business Day |
| Software Updates | Included (Major/Minor releases) |
| Service Availability | 8 hours a day / 5 days a week |
| Warranty | 1 Year Service Duration |
| Weight | 0 lb |
| Dimensions | N/A |
Essential support service for Cisco WS-C3850-12S-E switches, offering hardware replacement, expert technical help, and software maintenance.
Yes, this Cisco SMARTnet Total Care 8x5xNBD Service for Catalyst 3850-12S-E (CON-SNT-WSC385SE) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SMARTnet Total Care 8x5xNBD Service for Catalyst 3850-12S-E includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-WSC385SE.