Brand: Cisco · SKU: SNTC-8X5XNBD · MPN: SNTC-8X5XNBD · Category: Licenses & Maintenance
Cisco Smart Net Total Care (SNTC) 8x5xNBD is a foundational technical support service that provides IT teams with 24x7 access to Cisco Technical Assistance Center (TAC) engineers, software updates, and advanced hardware replacement. This specific service level, 8x5xNBD, ensures that replacement hardware is shipped to arrive the next business day, provided the request is processed within local business hours (8 hours a day, 5 days a week). The service also includes access to the Smart Net Total Care portal, which provides actionable business intelligence and automation to help manage the inventory, track service contracts, and identify devices that are at risk or end-of-life. It is designed to reduce downtime, improve operational efficiency, and provide peace of mind for critical network infrastructure.
| Response Time | Next Business Day (NBD) |
|---|---|
| Service Level | 8x5xNBD |
| Support Access | 24x7 Cisco TAC |
| Service Duration | Typically 1 to 5 years (Contract based) |
| Software Updates | OS updates and patches included |
| Hardware Replacement | Advance Replacement |
| Warranty | Service Contract (Duration varies) |
| Weight | 0 lb |
| Dimensions | N/A |
Cisco Smart Net Total Care 8x5xNBD provides essential support for Cisco hardware, combining technical expertise with smart, proactive capabilities to resolve issues quickly and protect your investment.
IT Infrastructure Managers
Mission-Critical Infrastructure
"The Cisco SNTC-8X5XNBD is a professional-grade solution for Mission-Critical Infrastructure. It meets the technical standards required by IT Infrastructure Managers in modern enterprise environments."
Yes, this Cisco Smart Net Total Care 8x5xNBD Service (SNTC-8X5XNBD) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco Smart Net Total Care 8x5xNBD Service includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the SNTC-8X5XNBD.