Brand: Cisco · SKU: CON-SNT-WSC384PL · MPN: CON-SNT-WSC384PL · Category: Licenses & Maintenance
Cisco SmartNet Total Care (SNTC) provides a comprehensive support solution for the Cisco Catalyst WS-C3850-24P-L switch. This service agreement includes 24x7 access to the Cisco Technical Assistance Center (TAC), which is staffed by thousands of certified professionals to help resolve critical issues. The contract provides 8x5xNext Business Day (NBD) hardware replacement, ensuring that replacement parts are delivered to your site on the next business day following a hardware failure. Additionally, it provides ongoing software support, including both major and minor operating system updates, and unrestricted access to Cisco's extensive online knowledge base, communities, and support tools. This service is essential for maintaining network availability, security, and performance in enterprise environments.
| TAC Support | 24x7 |
|---|---|
| Service Type | SmartNet Total Care (SNTC) |
| Service Level | 8x5xNBD |
| Software Support | Major and Minor OS Updates |
| Contract Duration | 1 Year |
| Hardware Replacement | Next Business Day (NBD) |
| Warranty | Service Contract / Support Extension |
| Weight | 0 |
| Dimensions | Not Available |
Cisco SmartNet Total Care for the Catalyst 3850 24-port PoE switch offers rapid hardware replacement and expert technical assistance to minimize downtime and risk.
Yes, this Cisco SmartNet Total Care 8x5xNBD Service for WS-C3850-24P-L (CON-SNT-WSC384PL) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SmartNet Total Care 8x5xNBD Service for WS-C3850-24P-L includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-WSC384PL.