Cisco SMARTnet Total Care 8x5xNBD Support for CP-7841-K9

Brand: Cisco · SKU: CON-SNT-P7PK94P1 · MPN: CON-SNT-P7PK94P1 · Category: Licenses & Maintenance

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Cisco Smart Net Total Care (CON-SNT-P7PK94P1) is an extended service agreement that provides critical support for Cisco Unified IP Phone 7841 series. This service level offers 8x5xNext Business Day (NBD) hardware replacement, ensuring minimal downtime for business communications. Subscribed users gain 24x7 access to the Cisco Technical Assistance Center (TAC), which consists of specialized engineers who provide expert troubleshooting. Additionally, the contract includes entitlement to major and minor software updates, as well as maintenance releases of Cisco IOS software. Access to Cisco.com resources, including a vast knowledge base and online support tools, is also provided to empower IT teams with self-help options.

Specifications

TAC Support24x7
Response TimeNext Business Day
Service Level8x5xNBD
Service Sub TypeReplacement / Parts Only
Software UpdatesMajor and Minor Releases Included
Warranty1 Year Service Contract
Weight0 lbs
DimensionsNot Applicable

Key Features

Cisco Smart Net Total Care helps you resolve problems faster, improve operational efficiency, and reduce the risk of downtime. It provides specialized support that combines technical assistance, hardware replacement, and digital intelligence.

Frequently Asked Questions

Is this product genuine OEM?

Yes, this Cisco SMARTnet Total Care 8x5xNBD Support for CP-7841-K9 (CON-SNT-P7PK94P1) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.

What warranty is included?

This Cisco SMARTnet Total Care 8x5xNBD Support for CP-7841-K9 includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.

How long does shipping take?

We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.

Can I return this product?

Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.

Is the Cisco SMARTnet Total Care 8x5xNBD Support for CP-7841-K9 compatible with my system?

Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-P7PK94P1.

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