Cisco SmartNet Total Care Service for C9300-48U-A Switch

Brand: Cisco · SKU: CON-OS-C93004UA · MPN: CON-OS-C93004UA · Category: Licenses & Maintenance

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This is a Cisco Smart Net Total Care (SNTC) service contract with the code CON-OS-C93004UA. It provides 8x5xNBD (8 hours a day, 5 days a week, Next Business Day) support for Cisco Catalyst 9300 48-port UPOE switches (specifically mentioning support for C9300-48U-A and C9300-48U-A-RF). Benefits include access to Cisco Technical Assistance Center (TAC) experts 24/7, software updates/upgrades, web knowledge base access, diagnosis, and Next Business Day replacement hardware service.

Specifications

Service CodeCON-OS-C93004UA
Service TypeSmart Net Total Care (SNTC)
Provided SupportReplacement, Phone Support, Software Update, Software Upgrade, Web Knowledge Base Access, Diagnosis
Product SupportedCisco Catalyst 9300 48-port UPOE (e.g., C9300-48U-A)
Service Availability8 hours a day / 5 days a week
Service Response TimeNext Business Day (Replacement)
Service Description CodeSNTC-8X5XNBDOS
WarrantyExtended Service Agreement
WeightNot Available
DimensionsNot Available

Key Features

CON-OS-C93004UA is a Cisco Smart Net Total Care extended service agreement providing essential support for Catalyst 9300 48-port UPOE switches. It ensures fast issue resolution, minimizes risk through expert assistance and smart features, and keeps the network updated with OS patches. The service includes Next Business Day replacement hardware coverage for the specified 8x5 service window.

Frequently Asked Questions

Is this product genuine OEM?

Yes, this Cisco SmartNet Total Care Service for C9300-48U-A Switch (CON-OS-C93004UA) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.

What warranty is included?

This Cisco SmartNet Total Care Service for C9300-48U-A Switch includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.

How long does shipping take?

We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.

Can I return this product?

Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.

Is the Cisco SmartNet Total Care Service for C9300-48U-A Switch compatible with my system?

Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-OS-C93004UA.

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