Cisco Smart Net Total Care Service for ASA 5525-X with FirePOWER Services
Brand: Cisco · SKU: CON-SNT-ASA5525F · MPN: CON-SNT-ASA5525F · Category: Licenses & Maintenance
Cisco Smart Net Total Care (SNTC) service contract for the ASA5525-FTD-K9 or ASA5525-FTD-K9-RF, which is the Cisco ASA 5525-X Firewall Security Appliance with FirePOWER Services. This service provides 8x5 Next Business Day (NBD) support, including access to Cisco TAC experts 24/7, online self-help resources (knowledge library, software downloads), and flexible hardware replacement options (up to next-day service, 7 days a week). The Smart Net Total Care portal offers real-time insights into installed base, contracts, and security alerts to streamline support workflows, accelerate issue resolution, minimize risk, and keep the system updated with OS patches.
Specifications
| TAC Access | 24/7 |
|---|---|
| Service Type | Smart Net Total Care (SNTC) |
| Support Level | 8x5 NBD (Next Business Day) |
| Covered Product P/N | ASA5525-FTD-K9, ASA5525-FTD-K9-RF |
| Warranty | Service Contract (Duration Varies Based on Purchase) |
| Weight | N/A |
| Dimensions | N/A |
Key Features
CON-SNT-ASA5525F is a Cisco Smart Net Total Care service contract for the ASA 5525-X with FirePOWER Services firewall appliance. It ensures business continuity through fast, expert technical support from Cisco TAC, proactive diagnostics, and flexible hardware replacement options with a response time of Next Business Day (NBD) during business hours (8x5).
Frequently Asked Questions
Is this product genuine OEM?
Yes, this Cisco Smart Net Total Care Service for ASA 5525-X with FirePOWER Services (CON-SNT-ASA5525F) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This Cisco Smart Net Total Care Service for ASA 5525-X with FirePOWER Services includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the Cisco Smart Net Total Care Service for ASA 5525-X with FirePOWER Services compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-ASA5525F.
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