Brand: Cisco · SKU: CON-SNT-WSC384TE · MPN: CON-SNT-WSC384TE · Category: Licenses & Maintenance
The CON-SNT-WSC384TE is a Cisco SMARTnet Total Care (SNTC) service contract, specifically the 8x5xNBD offering, for the Cisco Catalyst 3850 24 Port Data IP Services switch (compatible with WS-C3850-24T-E or WS-C3850-24T-E-RF). This service provides access to Cisco Technical Assistance Center (TAC) experts, software updates/upgrades, online support tools, and 8x5 Next Business Day (NBD) hardware replacement for one year. It is designed to accelerate issue resolution, minimize risk through 24/7 visibility tools, and enhance operational efficiency.
| Duration | 1 Year |
|---|---|
| Service Level | 8x5xNBD (8 hours a day, 5 days a week, Next Business Day response for hardware) |
| Service Program | SMARTnet Total Care (SNTC) |
| Service Included | Technical support, Software updates, Software upgrades, Access to online support tools, 8x5 hardware exchange |
| Warranty | Extended service agreement for one year. |
| Weight | Not Available |
| Dimensions | Not Available |
This is a one-year Cisco SMARTnet Total Care service agreement (CON-SNT-WSC384TE) for the Cisco Catalyst 3850 24 Port Data IP switch. It ensures rapid resolution of critical network issues through expert technical support from the Cisco TAC, along with flexible hardware coverage (8x5 Next Business Day replacement) and smart capabilities delivered via the Smart Net Total Care portal.
Yes, this Cisco SMARTnet Total Care Service for Catalyst 3850 24 Port Data IP (CON-SNT-WSC384TE) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SMARTnet Total Care Service for Catalyst 3850 24 Port Data IP includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-WSC384TE.