Brand: Cisco · SKU: CON-ECMU-UCL · MPN: CON-ECMU-UCL · Category: Licenses & Maintenance
This product code, likely part of the CON-ECMU series for Cisco UCL (Unified Communications Licensing) products, represents a Cisco Software Support Service (SWSS) upgrade or renewal, typically for a one-year term. It provides technical support and software updates for specific Cisco Unified Communications Manager (CUCM) versions associated with the UCL licenses (e.g., UCM-10X-TP-UCL, UCM-11X-TP-UCL). The service grants 24x7 access to the Cisco Technical Assistance Center (TAC) for incident resolution, and entitlements to software maintenance, minor, and major release updates to ensure the seamless operation and optimal performance of the licensed software application products. The CON-ECMU series covers various support tiers like Telepre (CON-ECMU-UCMUCLTP), Basic, and Enhanced.
| Service Type | Software Support Service (SWSS) |
|---|---|
| Support Access | 24x7 access to Cisco TAC |
| Support Duration | Typically 1 Year |
| Supported Product Example | UCM-10X-TP-UCL / UCM-11X-TP-UCL (Telepre) |
| Warranty | The service itself acts as an ongoing support/maintenance agreement, ensuring software entitlements and technical assistance are available for the contract duration. |
| Weight | Not Available |
| Dimensions | Not Available |
The CON-ECMU-UCL code designates a Cisco Software Support Service (SWSS) contract for specific Cisco Unified Communications Licensing (UCL) products. It is designed to ensure the continuous, seamless operation of the licensed software by providing technical support and access to all software updates (maintenance, minor, and major releases). This service is often mandatory for a minimum term, such as 12 months, to maximize software investment and application availability.
Yes, this Cisco Software Support Service (SWSS) Upgrade/Renewal for UCL Licenses (CON-ECMU-UCL) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco Software Support Service (SWSS) Upgrade/Renewal for UCL Licenses includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-ECMU-UCL.