Brand: Cisco · SKU: CON-ECMU · MPN: CON-ECMU · Category: Licenses & Maintenance
The CON-ECMU prefix indicates a Cisco Software Support Service (SWSS) upgrade/renewal contract. SWSS provides comprehensive coverage for Cisco software products, including entitlement to software maintenance, minor and major release updates, 24/7 access to technical experts, and online resources. Specific product details (like price and supported part number) vary based on the full SKU (e.g., CON-ECMU-FPRTDVK9, CON-ECMU-LMGMT32X).
| Service Type | Software Support Service (SWSS) Upgrade/Renewal |
|---|---|
| Included Support | Phone consulting, Web support, New Releases Update, Access to TAC |
| Support Duration | Typically 1 Year (Varies by specific SKU) |
| Warranty | Service contract coverage (Software Support) |
| Weight | Not Available |
| Dimensions | Not Available |
Cisco Software Support Service (SWSS) is a single offering that provides end-to-end support for Cisco software products. It ensures systems run smoothly by providing access to the latest software updates and upgrades, along with 24/7 technical support access to the Cisco Technical Assistance Center (TAC). CON-ECMU part numbers generally denote an upgrade or renewal for an existing service contract.
Yes, this Cisco Software Support Service (SWSS) Upgrade (CON-ECMU) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco Software Support Service (SWSS) Upgrade includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-ECMU.