Refund Policy

At ServerTechCentral, we promise to give you high-quality products and great service. If you are not fully satisfied with your purchase, we are here to help you with an easy and fair refund process.

Eligibility for Refunds

Timeframe: You must start refund requests within 30 days of getting the product.
Condition of Items: Items should be returned in their original condition, with all accessories and packaging.
Proof of Purchase: You need to provide a valid proof of purchase, like an order number or receipt, to get a refund.

Non-Refundable Items

Some items cannot be refunded, including:

Software, licenses, and downloadable digital products.
Items marked as final sale or non-returnable at purchase.
Products damaged from improper use, neglect, or unauthorized changes.

Refund Process

Requesting a Refund: To ask for a refund, you can do one of two things. First, email our support team at support@servertechcentral.com. Alternatively, you can use the contact form on our website.
Return Approval: After we approve your request, we will give you a return authorization number and return instructions.
Checking the Item: Once we get the returned item, we will check it and let you know about your refund status.
Getting Your Refund: Your refund will be sent back to the payment method you used. This will happen within 5 to 10 business days after it is approved.

Shipping Costs

Original shipping costs cannot be refunded.
Customers must pay for return shipping unless the return is due to a defect or our mistake.

Damaged or Defective Items

If you get a damaged or defective product, please contact us right away. We will send you a replacement or a full refund. This includes shipping costs, and there is no extra charge.

Contact Us

If you have any questions about our refund policy, please don’t hesitate to reach out:

Email: support@servertechcentral.com
Phone: (888) 787-4795

You can change any part as needed for your business needs. Thank you for choosing ServerTechCentral!

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