Brand: Huawei · SKU: UA12DTU · MPN: UA12DTU · Category: Components

Huawei UA12DTU Contact Center UAP3300 4E1 Digital Trunk Board
| BHCA | BHCA for each UAP3300: 4,000,000 |
|---|---|
| MTBF | Mean time between failures (MTBF): 10 years |
| Model | UA12DTU |
| Weight | 1.48 kg |
| Altitude | Up to 3000 m (same performance within 3000 m) |
| Humidity | 5% to 95% relative humidity, non-condensing |
| Rated Voltage | 110 V or 220 V AC |
| EMC Standards (1) | EN 55022: 1998 + A1: 2000 + A2: 2003; EN 55024: 1998 + A1: 2001 + A2: 2003; CISPR 22: 2003; CISPR 24: 1997 + A1: 2001 + A2: 2002 |
| EMC Standards (2) | IEC 61000-3-2: 2001 / EN 61000-3-2: 2000; IEC 61000-3-3: 2002 / EN 61000-3-3: 1995 + A1: 2001; ETSI EN 300 386 V1.3.3: 2005; AS/NZS CISPR 22: 2004; ANSI C63.4: 2003 |
| EMC Standards (3) | IEC 61000-4-2: 2001 / EN 61000-4-2: 1995; IEC 61000-4-3: 2006 / EN 61000-4-3: 2002; IEC 61000-4-4: 2004 / EN 61000-4-4: 2004; IEC 61000-4-5: 2005 / EN 61000-4-5: 1995; IEC 61000-4-6: 2006 / EN 61000-4-6: 1996; IEC 61000-4-11: 2001 / EN 61000-4-11: 1995 |
| Input Voltage Range | 100 V to 240 V AC |
| Storage Temperature | -40°C to +70°C |
| Maximum Output Power | 275W |
| Call Put-through Rate | Put-through rate of calls ≥ 99.999%; average duration for dynamically switching voice encoding is shorter than 60 ms. |
| Power Frequency Range | 50 Hz or 60 Hz |
| Call Setup Performance | When 30 calls are initiated concurrently, the average put-through duration is shorter than 1.5 seconds. |
| Security Specifications | IEC 60950-1; EN 60950-1; UL 60950-1; CSA C22.2 No 60950-1; AS/NZS 60950-1; BS EN 60950-1; GB 4943 |
| System Capacity - Agents | The UAP3300 provides up to 7,680 agents. |
| Power Distribution System | 100 V to 240 V AC power distribution system |
| System Capacity - IVR Users | The IVR of the UAP3300 system can connect to 23,040 users. |
| Dimensions (Shelf, W × D × H) | 436 × 420 × 264mm |
| System Capacity - Trunk Channels | The UAP3300 provides a 30,720-channel trunk. |
| Dimensions (UAP-PTS, W × D × H) | 440 × 342 × 43mm |
| Operating Temperature (Long-term) | 0°C to +45°C |
| Warranty | 3-Year Warranty |
Yes, this UA12DTU, Huawei UA12DTU Contact Center, 4E1 digital trunk/PCIe interface/Contact Center Board (UA12DTU) is 100% genuine Huawei hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This UA12DTU, Huawei UA12DTU Contact Center, 4E1 digital trunk/PCIe interface/Contact Center Board includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the UA12DTU.