Brand: Huawei · SKU: UA11MRS · MPN: UA11MRS · Category: Components

Huawei UA11MRS Contact Center UAP3300 Media Resource Subsystem
| BHCA | 4,000,000 BHCA per UAP3300. |
|---|---|
| Model | UA11MRS |
| Weight | 1.48 kg |
| Altitude | Up to 3,000 m (same performance maintained within 3,000 m) |
| Humidity | 5% to 95% relative humidity, non-condensing |
| Reliability | Mean time between failures (MTBF): 10 years. |
| Rated Voltage | 110 V or 220 V AC |
| Dimensions (Shelf) | 436 × 420 × 264mm |
| Input Voltage Range | 100 V to 240 V AC |
| Storage Temperature | -40°C to +70°C |
| Dimensions (UAP-PTS) | 440 × 342 × 43mm |
| Maximum Output Power | 275W |
| Power Frequency Range | 50 Hz or 60 Hz |
| Safety Specifications | IEC 60950-1; EN 60950-1; UL 60950-1; CSA C22.2 No 60950-1; AS/NZS 60950-1; BS EN 60950-1; GB4943. |
| EMC - Emission Standards | EN 55022: 1998 + A1: 2000 + A2: 2003; CISPR 22: 2003; AS/NZS CISPR 22: 2004; ANSI C63.4: 2003. |
| EMC - Immunity Standards | EN 55024: 1998 + A1: 2001 + A2: 2003; CISPR 24: 1997 + A1: 2001 + A2: 2002; ETSI EN 300 386 V1.3.3: 2005. |
| System Capacity - Agents | The UAP3300 provides up to 7,680 agents. |
| Power Distribution System | 100 V to 240 V AC power distribution system |
| EMC - Power Line Standards | IEC 61000-3-2: 2001 / EN 61000-3-2: 2000; IEC 61000-3-3: 2002 / EN 61000-3-3: 1995 + A1: 2001. |
| EMC - IEC/EN 61000-4 Series | IEC 61000-4-2: 2001 / EN 61000-4-2: 1995; IEC 61000-4-3: 2006 / EN 61000-4-3: 2002; IEC 61000-4-4: 2004 / EN 61000-4-4: 2004; IEC 61000-4-5: 2005 / EN 61000-4-5: 1995; IEC 61000-4-6: 2006 / EN 61000-4-6: 1996; IEC 61000-4-11: 2001 / EN 61000-4-11: 1995. |
| System Capacity - IVR Users | The IVR of the UAP3300 system can connect to 23,040 users. |
| Dimensions (Interface Board) | 170 × 280mm |
| Performance - Call Setup Time | When 30 calls are initiated concurrently, the average put-through duration is shorter than 1.5 seconds. |
| Dimensions (Main Control Board) | 367 × 280mm |
| Warranty | 3-Year Warranty |
Yes, this UA11MRS, Huawei UA11MRS Contact Center, Media Resource Subsystem/Contact Center/For UAP3300 (UA11MRS) is 100% genuine Huawei hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This UA11MRS, Huawei UA11MRS Contact Center, Media Resource Subsystem/Contact Center/For UAP3300 includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the UA11MRS.