Brand: HPE · SKU: H93F8E · MPN: H93F8E · Category: Components
HPE Tech Care Basic Service is the operational support experience for HPE hardware and software products. This 3-year, on-site extended service agreement for servers (specifically mentioned for ProLiant DL380 Gen11) provides parts and labor coverage with a Next Business Day (NBD) response time under 9 hours a day/5 days a week service availability. It offers direct access to product-specific specialists and general technical guidance via telephone, moderated forums, automated incident logging, and real-time chat to help customers reduce risk and improve efficiency. Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents, but response times depend on the service level covered.
| Manufacturer | Hewlett-Packard |
|---|---|
| Service Type | HPE Tech Care Basic Service |
| Coverage Period | 3 Years |
| Service Location | On-site |
| Service Sub Type | Parts and labor |
| Product Supported | Servers (Specifically mentioned for ProLiant DL380 Gen11) |
| Service Availability | 9 hours a day / 5 days a week (9x5) |
| Service Response Time | Next Business Day (NBD) |
| Warranty | 3 Year Extended Service Agreement |
| Weight | N/A (Service Product) |
| Dimensions | N/A (Service Product) |
This is a 3-year extended service agreement part number H93F8E for HPE hardware, specifically the HPE Tech Care Basic Service for the DL380 Gen11 server line. It includes on-site support with parts and labor, featuring a Next Business Day response time during standard business hours (9x5).
Yes, this HPE 3 Year Tech Care Basic DL380 Gen11 HW Service (H93F8E) is 100% genuine HPE hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This HPE 3 Year Tech Care Basic DL380 Gen11 HW Service includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the H93F8E.