FC5-10-FVCC1-248-02-36, Fortinet FortiVoice License, Call Center (1-100 Agents)/3 Years Premium Support
Brand: Fortinet · SKU: FT:FC5-10-FVCC1-248-02-36 · MPN: FT:FC5-10-FVCC1-248-02-36 · Category: Licenses & Maintenance
FortiVoice - Call Center 3 Year FortiCare Premium Support (1-100 Agents)
Specifications
| Availability | 24/7 Access |
|---|---|
| Product Name | FortiVoice Call Center 3 Year FortiCare Premium Support (1-100 Agents) |
| Service Type | Technical Support and Updates |
| Product Model | FC5-10-FVCC1-248-02-36 |
| Onsite Support | Available Upon Request |
| Support Medium | Phone, Email, and Web |
| Type of Support | FortiCare Premium Support |
| Software Updates | Included |
| Support Duration | 3 Years |
| Advanced Services | Not Specified |
| Escalation Process | Defined Process for High-priority Incidents |
| Agent Count Support | 1 to 100 Agents |
| Hardware Replacement | Not Specified |
| Customizable Features | Yes, Based on Support Plan |
| Reporting and Analysis | Dashboard and Reporting Tools Included |
| Training and Workshops | Access to Exclusive Training Material |
| Compliance and Advisory | Guidance on Best Practices and Compliance |
| Priority Case Management | Yes |
| Direct Access To Support Engineers | Yes |
| Technical Account Manager Availability | No |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FC5-10-FVCC1-248-02-36, Fortinet FortiVoice License, Call Center (1-100 Agents)/3 Years Premium Support (FT:FC5-10-FVCC1-248-02-36) is 100% genuine Fortinet hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FC5-10-FVCC1-248-02-36, Fortinet FortiVoice License, Call Center (1-100 Agents)/3 Years Premium Support includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FC5-10-FVCC1-248-02-36, Fortinet FortiVoice License, Call Center (1-100 Agents)/3 Years Premium Support compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC5-10-FVCC1-248-02-36.
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