FC5-10-FVCC1-248-02-12, Fortinet FortiVoice License, Call Center 1Y/1-100 Agents/Premium Support
Brand: Fortinet · SKU: FT:FC5-10-FVCC1-248-02-12 · MPN: FT:FC5-10-FVCC1-248-02-12 · Category: Licenses & Maintenance
FortiVoice - Call Center 1 Year FortiCare Premium Support (1-100 Agents)
Specifications
| Target User | Call Centers with 1-100 agents requiring advanced support |
|---|---|
| Web Support | Yes |
| Availability | 24/7 Support |
| Model Number | FC5-10-FVCC1-248-02-12 |
| Product Name | FortiVoice - Call Center 1 Year FortiCare Premium Support (1-100 Agents) |
| Support Term | 1 Year |
| Support Type | FortiCare Premium Support |
| Email Support | Yes |
| Phone Support | Yes |
| Agent Capacity | 1-100 Agents |
| Support Method | Phone, Email, and Web support |
| Product Updates | Firmware and General Updates |
| Scope of Support | Hardware, Software, and Configuration Issues |
| Service Delivery | Electronic |
| Service Features | Technical Support, Product Updates, Hardware Replacement |
| Software Updates | Comprehensive |
| Technical Support | Direct access to technical expertise |
| Additional Benefits | Access to Support Portal, Knowledge Base, and Technical Documentation |
| Hardware Replacement | Next Business Day Shipping |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FC5-10-FVCC1-248-02-12, Fortinet FortiVoice License, Call Center 1Y/1-100 Agents/Premium Support (FT:FC5-10-FVCC1-248-02-12) is 100% genuine Fortinet hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FC5-10-FVCC1-248-02-12, Fortinet FortiVoice License, Call Center 1Y/1-100 Agents/Premium Support includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FC5-10-FVCC1-248-02-12, Fortinet FortiVoice License, Call Center 1Y/1-100 Agents/Premium Support compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC5-10-FVCC1-248-02-12.
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