Cisco SmartNet Total Care (SNTC) for Cisco ISR 4321 CON-SNT-ISR4321K
Brand: Cisco · SKU: CON-SNT-ISR4321K · MPN: CON-SNT-ISR4321K · Category: Licenses & Maintenance
This is a Cisco SmartNet Total Care (SNTC) service contract part number for the Cisco ISR 4321 Integrated Services Router. The specific service level detailed for CON-SNT-ISR4321K is typically 8x5xNext Business Day (NBD) hardware replacement, along with major and maintenance releases of Cisco IOS software and access to Cisco Technical Assistance Center (TAC) during business hours (8x5). The underlying hardware, the Cisco ISR 4321, is designed for small enterprise branches, providing 50 Mbps throughput by default, expandable to 100 Mbps with a license. The hardware features include 2 onboard 10/100/1000 ports (2 RJ-45, 1 SFP), 2 NIM slots, 1 ISC slot, 4 GB default DRAM (expandable to 8 GB), and 4 GB default Flash memory (expandable to 8 GB).
Specifications
| TAC Access | Yes |
|---|---|
| Service Hours | 8x5 |
| Software Support | Major and maintenance releases |
| Covered Product SKU | ISR4321/K9 |
| Service Contract Type | Smart Net Total Care (SNTC) |
| Service Level (Hardware) | Next Business Day (NBD) Replacement |
| Duration Implied by similar SKUs (Example) | 3 Years (based on CON-3SNT-ISR4321K) |
| Warranty | Service contract warranty. |
| Weight | N/A (Service Contract) |
| Dimensions | N/A (Service Contract) |
Key Features
The CON-SNT-ISR4321K is a Cisco SmartNet Total Care service contract providing 8x5 support with Next Business Day hardware replacement for the Cisco ISR 4321 router. It ensures the customer receives necessary software updates and access to TAC expertise during standard business hours to maintain operational efficiency.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this Cisco SmartNet Total Care (SNTC) for Cisco ISR 4321 CON-SNT-ISR4321K (CON-SNT-ISR4321K) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This Cisco SmartNet Total Care (SNTC) for Cisco ISR 4321 CON-SNT-ISR4321K includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the Cisco SmartNet Total Care (SNTC) for Cisco ISR 4321 CON-SNT-ISR4321K compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-SNT-ISR4321K.
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