Brand: Cisco · SKU: CON-OS-C93002PA · MPN: CON-OS-C93002PA · Category: Licenses & Maintenance
This is a Cisco Smart Net Total Care (SNTC) service agreement, specifically CON-OS-C93002PA, which corresponds to the SNTC-8X5XNBDOS level of support for the Catalyst 9300 24-port PoE+ switch. It provides reliable support and flexible hardware coverage backed by Cisco Technical Assistance Centre (TAC) experts. The service includes access to TAC experts 24/7, online self-help resources (knowledge library, OS software downloads), and advanced hardware replacement options with next-day service (NBD). It also integrates smart features via the Smart Net Total Care portal for real-time insights, actionable reports, and automation regarding service coverage, product lifecycles, and security alerts to enhance operational efficiency and minimize risk.
| Service Type | Smart Net Total Care (SNTC) |
|---|---|
| Service Level | SNTC-8X5XNBDOS |
| Service Sub Type | Replacement |
| Service Availability | 8 hours a day / 5 days a week (for certain support functions) |
| Service Response Time (Hardware) | Next Business Day (NBD) |
| Warranty | Extended Service Agreement |
| Weight | 0.1 LBS (Estimate based on related service SKU, actual weight for service is negligible) |
| Dimensions | Not Applicable (Service) |
CON-OS-C93002PA is a Cisco Smart Net Total Care agreement for the Catalyst 9300 24-port PoE+ switch (P/N: C9300-24P-A, C9300-24P-A=, C9300-24P-A-RF). It offers 8x5 support with Next Business Day hardware replacement, access to TAC experts, software updates, and smart capabilities for proactive network management.
Yes, this Cisco Smart Net Total Care - SNTC-8X5XNBDOS for Catalyst 9300 24-port PoE+ (CON-OS-C93002PA) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco Smart Net Total Care - SNTC-8X5XNBDOS for Catalyst 9300 24-port PoE+ includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-OS-C93002PA.