Cisco CX Success Tracks Level 1 24X7X4 Extended Service Agreement

Brand: Cisco · SKU: CON-L14HR-C98004KA · MPN: CON-L14HR-C98004KA · Category: Components

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Cisco CX Success Tracks Level 1 extended service agreement for Cisco Catalyst 9800-40 Wireless Controller (P/N: C9800-40-K9, C9800-40-K9-RF). This service includes 24 hours a day / 7 days a week availability with a 4-hour response time and Advance hardware replacement service sub type. Access to the CX Cloud, a centralized, web-based portal, is included. The contract is for Level 1 support for the Cisco Catalyst 9800-40 Wireless Controller.

Specifications

Service LevelCX Level 1
Service LocationShipment
Service Sub TypeAdvance hardware replacement
Product SupportedC9800-40-K9, C9800-40-K9-RF
Service Availability24 hours a day / 7 days a week
Service Response Time4 hours
WarrantyThis is a service contract, not a hardware warranty. The service provides Advance hardware replacement.
WeightNot Available
DimensionsNot Available

Key Features

This is an extended service agreement (SmartNet Total Care) for Cisco hardware, providing 24x7x4 support with a 4-hour response time and advance hardware replacement for the Catalyst 9800-40 Wireless Controller. It also includes access to the Cisco CX Cloud.

Frequently Asked Questions

Is this product genuine OEM?

Yes, this Cisco CX Success Tracks Level 1 24X7X4 Extended Service Agreement (CON-L14HR-C98004KA) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.

What warranty is included?

This Cisco CX Success Tracks Level 1 24X7X4 Extended Service Agreement includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.

How long does shipping take?

We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.

Can I return this product?

Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.

Is the Cisco CX Success Tracks Level 1 24X7X4 Extended Service Agreement compatible with my system?

Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-L14HR-C98004KA.

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