Brand: Cisco · SKU: CON-ECMU-UNITCN0S · MPN: CON-ECMU-UNITCN0S · Category: Licenses & Maintenance
Cisco Software Support Service (SWSS) offers comprehensive coverage for software application products and suites, keeping systems and business running smoothly. It is a single offer providing end-to-end support for Cisco software products. Entitlement includes software maintenance, minor, and major release updates to increase business value and ROI. SWSS is required for a minimum of 12 months to help reduce network disruptions and application availability. Users gain access to Cisco technical experts and online resources 24 hours a day, 365 days a year. The service is associated with Cisco TAC engineers who have a minimum of five years of industry experience and receive continuous training. Specific to this SKU, it is an upgrade for Unity Connection 10.x or 11.x Voice Messaging, potentially requiring service renewal within half a month if it expires.
| Coverage | End-to-end support for Cisco software products |
|---|---|
| Product Line | Cisco SMARTnet Total Care |
| Service Type | Software Support Service (SWSS) |
| Associated Product | Unity Connection 10.x/11.x Voice Messaging Upgrade |
| Duration Requirement | Minimum of 12 months required |
| Warranty | Service is under Cisco Software Support Service (SWSS) contract terms. Standard Hardware Warranty Policy referenced for context but this is a service contract. |
| Weight | Not Available |
| Dimensions | Not Available |
CON-ECMU-UNITCN0S is a Cisco SMARTnet Software Support Service (SWSS) upgrade for Unity Connection 10.x or 11.x Voice Messaging. It provides access to expert technical assistance, faster resolution times, visibility into issue resolution status, and leverages Cisco TAC engineers' expertise, including entitlement to software maintenance and release updates for the covered software.
Yes, this Cisco SMARTnet Software Support Service: CON-ECMU-UNITCN0S (CON-ECMU-UNITCN0S) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SMARTnet Software Support Service: CON-ECMU-UNITCN0S includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-ECMU-UNITCN0S.