Brand: Cisco · SKU: CON-ECMU-UCMENHUC · MPN: CON-ECMU-UCMENHUC · Category: Licenses & Maintenance
Cisco Software Support Service (SWSS) offers comprehensive coverage for software application products and suites. This specific part number appears to be for SWSS UPGRADES for BE6K UCM 10X Enhance, providing expert assistance, faster resolution, visibility into issue resolution status, and networking expertise through the Cisco TAC for a 1-year duration, 24x7. SWSS is required for a minimum of 12 months to help reduce network disruptions and application availability. Entitlement includes software maintenance, minor, and major release updates.
| Service Type | Software Support Service (SWSS) |
|---|---|
| Product Group | SWSS UPGRADES BE6K UCM 10X Enhance |
| Service Duration | 1 year |
| Support Coverage | 24x7, Phone Consulting |
| Supported Product (Example) | UCM-10X-ENH-UCL |
| Warranty | Service Contract Duration: 1 Year |
| Weight | Not Available |
| Dimensions | Not Available |
This is a Cisco SMARTnet Software Support Service contract for the UCM-10X-ENHANCE version of the Cisco Unified Communications Manager Business Edition 6000 (BE6K) product line. It provides 1 year of 24x7 technical support.
Yes, this Cisco SMARTnet Software Support Service: CON-ECMU-UCMENHUC (CON-ECMU-UCMENHUC) is 100% genuine Cisco hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This Cisco SMARTnet Software Support Service: CON-ECMU-UCMENHUC includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the CON-ECMU-UCMENHUC.