U28M03OMU, Huawei eSpace U2980 Contact Center, Operation & Maintenance Unit
Brand: Huawei · SKU: U28M03OMU · MPN: U28M03OMU · Category: Licenses & Maintenance
Huawei eSpace U2980 contact centers U28M03OMU Operation & Maintenance Unit
Specifications
| Model | U28M03OMU |
|---|---|
| Weight | 1.9 kg |
| Security | SRTP/SRTCP (RFC4568): AES_CM_128_HMAC_SHA1_80, AES_CM_128_HMAC_SHA1_32; SIP over TLS: TLS_RSA_WITH_AES_128_CBC_SHA, TLS_RSA_WITH_AES_256_CBC_SHA, TLS_RSA_WITH_3DES_EDE_CBC_SHA, TLS_RSA_WITH_RC4_128_SHA |
| Audio File Formats | WAV, VOX, 3GP, AVI |
| Phone Compatibility | Huawei 7900 series IP phones; Huawei iAgent IP SoftPhone; Huawei IADs |
| Audio Codec Protocols | G.711 (A-law and μ-law); G.729A/B/AB; G.723.1; G.722/G.722.1/G.722.2; AMR; AMR-WB |
| Digit Collection Modes | RFC2833 or DTMF |
| Performance Indicators | Call connection rate ≥ 99.999%; MTBF: 10 years; Mean Time To Repair (MTTR): 30 minutes |
| Dimensions (H × W × D) | 175mm × 442mm × 550mm (4U) |
| Trunk Signaling Protocols | E1: ISUP, TUP, PRI, QSIG (basic call); T1: PRI (ANSI standard); Broadband protocol: SIP |
| Power Supply and Consumption | Rated voltage: −48 V DC / 100 V AC to 240 V AC; Maximum power consumption (single subrack, full configuration): about 800W |
| Busy Hour Completed Calls (BHCC) | 12,000,000 |
| Mean Time Between Failures (MTBF) | 10 years |
| Main Control Board Switchover Time | 3 s |
| Maximum Number of Cascaded Subracks | Deployed alone: 3; Deployed with USM: 24 |
| Processing Capabilities of a Single U2980 | Number of E1 trunks: 960; Number of IVRs: 480; Number of agents: 480 |
| Maximum Number of Concurrent Online Agents and IVRs | 480 agents + 480 IVRs |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this U28M03OMU, Huawei eSpace U2980 Contact Center, Operation & Maintenance Unit (U28M03OMU) is 100% genuine Huawei hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This U28M03OMU, Huawei eSpace U2980 Contact Center, Operation & Maintenance Unit includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the U28M03OMU, Huawei eSpace U2980 Contact Center, Operation & Maintenance Unit compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the U28M03OMU.
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