Cisco SPA500S Expansion Module
Brand: Cisco (Linksys) · SKU: SPA500S · MPN: SPA500S · Category: Components
The Cisco SPA500S Expansion Module is part of the Cisco Small Business Pro Series and is designed for use with the Cisco SPA 500 Series IP Phones. It acts as an attendant console to simplify incoming call handling by quickly directing calls to the requested party and monitoring line status from a central location. It features 32 programmable speed-dial or direct station select (DSS) buttons, each illuminating the line's status (idle, ringing, busy, or null) via the Busy Lamp Field (BLF). The modular design allows for up to two units to be linked, providing a total of 64 buttons. Installation requires connecting the supplied bracket and cable to the host IP phone, as it draws power from the phone; no external power source is needed. It has been tested for interoperability with VoIP infrastructure leaders based on the Session Initiation Protocol (SIP).
Specifications
| Ports | 2 auxiliary ports |
|---|---|
| Buttons | 32 programmable buttons |
| Features | Call transfer, speed dial, call pickup, one-touch transfer, DSS |
| LED Status | Multicolored LEDs monitor line status (BLF: green for idle, red for in use, blinking red for ringing, orange for registration error) |
| Power Source | Provided by host Cisco SPA 500 Series IP phone |
| Compatibility | Cisco SPA 500 Series IP Phones |
| Expandability | Can link up to two consoles for 64 buttons total |
| Warranty | 1-year limited hardware warranty |
| Weight | 2 lb (0.9 kg) |
| Dimensions | 4 x 8.5 x 1.5 in. (101 x 201 x 39 mm) |
Key Features
The Cisco SPA500S is a 32-button attendant console designed to expand the functionality of Cisco SPA 500 Series IP Phones. It significantly simplifies call handling in small business environments by allowing for quick call transfers and monitoring of line statuses via illuminated LEDs (BLF). It is modular, supporting daisy-chaining a second unit for up to 64 buttons.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this Cisco SPA500S Expansion Module (SPA500S) is 100% genuine Cisco (Linksys) hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This Cisco SPA500S Expansion Module includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the Cisco SPA500S Expansion Module compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the SPA500S.
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