FP3-10-PS001-802-02-12, Fortinet FP3-10 Series License, Remote Engineer Support/1 Year/3 Days per Week
SKU: FT:FP3-10-PS001-802-02-12 · MPN: FT:FP3-10-PS001-802-02-12 · Category: Licenses & Maintenance
Remote Designated-Engineer Part -Time 1 Year Part Time Designated Engineer - 3 day per week (12 month contract)
Specifications
| Type | Remote Designated Engineer Service |
|---|---|
| Commitment | Part-Time, 3 days per week |
| Exclusions | Physical maintenance and hardware replacement are not covered |
| Main Benefit | Dedicated technical support for managing and troubleshooting Fortinet solutions |
| Product Name | FP3-10-PS001-802-02-12 |
| Product Type | Remote Designated Engineer Service |
| Product Brand | Fortinet |
| Contact Method | Email, Phone, Remote Desktop |
| Renewal Option | Yes, subject to review and agreement |
| Target Audience | Organizations requiring dedicated technical support on a part-time basis |
| Primary Language | English (additional languages may be available upon request) |
| Service Duration | 1 Year (12-month contract) |
| Support Channels | Dedicated phone line, email, remote support tools |
| Eligible Products | All Fortinet security products |
| Additional Services | Ad hoc advisory services, periodic health checks, and reporting |
| Customization Option | Available upon request and may be subject to additional fees |
| Service Availability | Business Hours, 3 days a week based on the agreed schedule |
| Geographical Coverage | Global (Depending on the Fortinet's Operational Regions) |
| Documentation Provided | Service agreement, periodic reports, and closure documentation for each issue addressed |
| Service Level Agreement (SLA) | Included, specific terms to be provided upon agreement |
| Required Qualification of Engineer | Certified Fortinet Engineer |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FP3-10-PS001-802-02-12, Fortinet FP3-10 Series License, Remote Engineer Support/1 Year/3 Days per Week (FT:FP3-10-PS001-802-02-12) is 100% genuine OEM hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FP3-10-PS001-802-02-12, Fortinet FP3-10 Series License, Remote Engineer Support/1 Year/3 Days per Week includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FP3-10-PS001-802-02-12, Fortinet FP3-10 Series License, Remote Engineer Support/1 Year/3 Days per Week compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FP3-10-PS001-802-02-12.
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