SKU: FT:FCU-10-FSM99-240-02-12 · MPN: FT:FCU-10-FSM99-240-02-12 · Category: Licenses & Maintenance

FortiCare Support for Hardware based FortiSIEM deployments 1 Year FortiCare Premium Support (1 - 100000 points) for FortiSIEM hardware appliance. 1 evice ?or 2 nd points ?or 3 dvanced Agents ?Log & FIM ?or 10 dvanced Agents - UEBA Telemetry ?equals 1 point.
| Duration | 1 Year |
|---|---|
| Product Name | FCU-10-FSM99-240-02-12 |
| Support Type | FortiCare Premium Support for Hardware-based FortiSIEM Deployments |
| Product Brand | Fortinet |
| Device Support | Support for FortiSIEM hardware appliance |
| Onsite Support | Available upon request (additional charges may apply) |
| UEBA Telemetry | Included for 10 Advanced Agents |
| Feature Updates | Regular software updates and upgrades |
| Renewal Options | Flexible renewal options available |
| Support Included | Hardware Support and Advanced Software Support |
| Log & FIM Support | Included for 10 Advanced Agents |
| Point Calculation | UEBA Telemetry or Log & FIM for 10 Advanced Agents equals 1 point |
| Technical Support | 24/7 Availability |
| Service Engagement | Dedicated support team |
| Documentation Access | Full access to technical documentation and product guides |
| Service Accessibility | Email, Phone, and Online Support Portal |
| Access to Beta Features | Yes, as applicable |
| Point Value Equivalence | 1 Device or 2nd points or 3 Advanced Agents |
| Training Material Access | Access to online training materials and webinars |
| Service Level Agreement (SLA) | Defined response times based on issue severity |
| Supported Device Points Range | 1 - 100,000 points |
| Warranty | 3-Year Warranty |
Yes, this FCU-10-FSM99-240-02-12, Fortinet FortiCare License, 1 Year Premium Support/For FortiSIEM Appliance/1-100000 Points (FT:FCU-10-FSM99-240-02-12) is 100% genuine OEM hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
This FCU-10-FSM99-240-02-12, Fortinet FortiCare License, 1 Year Premium Support/For FortiSIEM Appliance/1-100000 Points includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FCU-10-FSM99-240-02-12.