FCA-10-FSM97-248-02-12, Fortinet FortiCare License, Premium Support/1 Year/2,000 Points
Brand: Fortinet · SKU: FT:FCA-10-FSM97-248-02-12 · MPN: FT:FCA-10-FSM97-248-02-12 · Category: Licenses & Maintenance
FortiCare Support for Software based FortiSIEM deployments 1 Year FortiCare Premium Support (1 - 2,000 points) for FortiSIEM Software deployments. 1 evice ?or 2 nd points ?or 3 dvanced Agents ?Log & FIM ?or 10 dvanced Agents - UEBA Telemetry ?equals 1 point.
Specifications
| Duration | 1 Year |
|---|---|
| Reporting | Comprehensive support reporting |
| Deployment | Software-based FortiSIEM |
| End Points | 2 end points equals 1 point |
| Product Name | FCA-10-FSM97-248-02-12 |
| Service Type | FortiCare Premium Support |
| Documentation | Full access to all product documentation |
| Support Points | 1 - 2,000 points for FortiSIEM Software deployments |
| UEBA Telemetry | 10 Advanced Agents for UEBA Telemetry equals 1 point |
| Advanced Agents | 3 Advanced Agents for Log & FIM equals 1 point |
| Feature Updates | Included |
| Priority Levels | Multi-tiered priority level support options |
| Community Access | Access to Fortinet's community support forums |
| Eligible Devices | 1 device equals 1 point |
| Point Allocation | Flexible allocation based on devices, end points, and advanced agent types |
| Software Updates | Included |
| Technical Support | 24/7 access to Fortinet support services |
| Implementation Assistance | Available |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FCA-10-FSM97-248-02-12, Fortinet FortiCare License, Premium Support/1 Year/2,000 Points (FT:FCA-10-FSM97-248-02-12) is 100% genuine Fortinet hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FCA-10-FSM97-248-02-12, Fortinet FortiCare License, Premium Support/1 Year/2,000 Points includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FCA-10-FSM97-248-02-12, Fortinet FortiCare License, Premium Support/1 Year/2,000 Points compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FCA-10-FSM97-248-02-12.
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