FC5-10-FSM97-248-02-36, Fortinet FortiSIEM License, 3 Year Premium Support/1-400 Points/Log & FIM
Brand: Fortinet · SKU: FT:FC5-10-FSM97-248-02-36 · MPN: FT:FC5-10-FSM97-248-02-36 · Category: Licenses & Maintenance
FortiCare Support for Software based FortiSIEM deployments 3 Year FortiCare Premium Support (1 - 400 points) for FortiSIEM Software deployments. 1 evice ?or 2 nd points ?or 3 dvanced Agents ?Log & FIM ?or 10 dvanced Agents - UEBA Telemetry ?equals 1 point.
Specifications
| Product Name | FC5-10-FSM97-248-02-36 |
|---|---|
| Service Type | FortiCare Support for Software-based FortiSIEM Deployments |
| Deployment Type | Software deployments |
| Contact Channels | Email, Phone, and Support Portal |
| Log & FIM Agents | 3 advanced agents for Log & FIM equals 1 point |
| Support Duration | 3 Years FortiCare Premium Support |
| Eligible Entities | FortiSIEM Software deployments |
| Included Services | Premium technical support, software updates |
| Custom Support Plan | Yes, based on the point system |
| Interactive Support | Remote sessions for in-depth problem solving |
| Support for Updates | Guidance and support for software updates |
| Service Availability | 24/7 support access |
| Support Points Range | 1 - 400 points |
| Points for Event Data | 2nd points for advanced agents |
| UEBA Telemetry Agents | 10 advanced agents for UEBA Telemetry equals 1 point |
| Documentation Provided | Access to comprehensive online resources |
| Point Allocation for Devices | 1 device equals 1 point |
| Direct Access to Technical Experts | Yes, for critical issues |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FC5-10-FSM97-248-02-36, Fortinet FortiSIEM License, 3 Year Premium Support/1-400 Points/Log & FIM (FT:FC5-10-FSM97-248-02-36) is 100% genuine Fortinet hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FC5-10-FSM97-248-02-36, Fortinet FortiSIEM License, 3 Year Premium Support/1-400 Points/Log & FIM includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FC5-10-FSM97-248-02-36, Fortinet FortiSIEM License, 3 Year Premium Support/1-400 Points/Log & FIM compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC5-10-FSM97-248-02-36.
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