FC4-10-FVCC1-248-02-60, Fortinet FortiVoice, Call Center/FortiCare Premium/5 Years/1-80 Agents
Brand: Fortinet · SKU: FT:FC4-10-FVCC1-248-02-60 · MPN: FT:FC4-10-FVCC1-248-02-60 · Category: Components
FortiVoice - Call Center 5 Year FortiCare Premium Support (1 - 80 Agents)
Specifications
| Renewable | Yes |
|---|---|
| License Type | Call Center Support |
| Product Code | FC4-10-FVCC1-248-02-60 |
| Product Name | FortiVoice - Call Center 5 Year FortiCare Premium Support |
| Support Type | FortiCare Premium Support |
| Compatibility | FortiVoice systems |
| Coverage Area | Global, depending on region-specific availability |
| Product Model | FC4-10-FVCC1-248-02-60 |
| Response Time | 24x7 priority support |
| Agent Capacity | 1 - 80 Agents |
| Intended Users | FortiVoice Call Center environments from small to mid-sized operations |
| Licensing Mode | Per Agent |
| Support Channel | Phone, Email, and Web |
| Support Coverage | 5 Years |
| Available Features | Access to technical support, Advanced hardware replacement, Software updates |
| Technical Training | Available upon request |
| Access to Resources | Online support portal, Knowledge base, Firmware and software updates |
| Hardware Replacement | Next business day delivery where available |
| Documentation Provided | Electronically |
| Support Plan Highlights | Dedicated support engineer, Comprehensive support for setup and configuration, Ongoing monitoring assistance |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FC4-10-FVCC1-248-02-60, Fortinet FortiVoice, Call Center/FortiCare Premium/5 Years/1-80 Agents (FT:FC4-10-FVCC1-248-02-60) is 100% genuine Fortinet hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FC4-10-FVCC1-248-02-60, Fortinet FortiVoice, Call Center/FortiCare Premium/5 Years/1-80 Agents includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FC4-10-FVCC1-248-02-60, Fortinet FortiVoice, Call Center/FortiCare Premium/5 Years/1-80 Agents compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC4-10-FVCC1-248-02-60.
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