FC3-10-FVCC1-248-02-60, Fortinet FortiVoice License, 5Y Premium Support/1-50 Agents/Call Center
Brand: Fortinet · SKU: FT:FC3-10-FVCC1-248-02-60 · MPN: FT:FC3-10-FVCC1-248-02-60 · Category: Licenses & Maintenance
FortiVoice - Call Center 5 Year FortiCare Premium Support (1 - 50 Agents)
Specifications
| Product Code | FC3-10-FVCC1-248-02-60 |
|---|---|
| Product Name | FortiVoice Call Center 5 Year FortiCare Premium Support (1 - 50 Agents) |
| Service Type | FortiCare Premium Support |
| Feature Updates | Regular Feature Updates and Enhancements |
| Target Audience | Small to Medium Sized Call Centers |
| Security Updates | Regular Security Patches and Updates |
| Software Updates | Full Access to Firmware, Feature, and Security Updates |
| Support Channels | Phone, Email, and Online Portal |
| Support Duration | 5 Years |
| Agent Support Range | 1 - 50 Agents |
| Hardware Replacement | Next Business Day Hardware Replacement |
| Support Availability | 24x7 |
| Customization Options | Support Plan Customization Available |
| Reporting and Analytics | Advanced Reporting and Analytics Features |
| Troubleshooting Support | Dedicated Technical Support for Troubleshooting |
| Dedicated Account Manager | Yes |
| Technical Resources Access | Full Access to Fortinet Technical Library |
| Proactive System Monitoring | Yes |
| Service Level Agreement (SLA) | Comprehensive SLA included |
| Configuration and Setup Support | Guided Configuration and Setup |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FC3-10-FVCC1-248-02-60, Fortinet FortiVoice License, 5Y Premium Support/1-50 Agents/Call Center (FT:FC3-10-FVCC1-248-02-60) is 100% genuine Fortinet hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FC3-10-FVCC1-248-02-60, Fortinet FortiVoice License, 5Y Premium Support/1-50 Agents/Call Center includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FC3-10-FVCC1-248-02-60, Fortinet FortiVoice License, 5Y Premium Support/1-50 Agents/Call Center compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC3-10-FVCC1-248-02-60.
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