FC2-10-FVCC1-248-02-60, Fortinet FortiVoice Call Center, 5Y Premium Support License (1-30 Agents)
Brand: Fortinet · SKU: FT:FC2-10-FVCC1-248-02-60 · MPN: FT:FC2-10-FVCC1-248-02-60 · Category: Licenses & Maintenance
FortiVoice - Call Center 5 Year FortiCare Premium Support (1 - 30 Agents)
Specifications
| SLA | Defined in FortiCare terms and conditions |
|---|---|
| Availability | 24x7 |
| Product Name | FC2-10-FVCC1-248-02-60 |
| Product Type | FortiVoice - Call Center Support |
| Service Type | Technical Support and Updates |
| Support Type | FortiCare Premium Support |
| Software Updates | Included |
| Support Channels | Phone, Email, and Web Portal |
| Support Duration | 5 Years |
| Eligible Products | Applicable for FortiVoice Products |
| Service Reporting | Comprehensive service reports |
| Account Management | Dedicated account manager support |
| Training Resources | Access to training materials |
| Agent Support Range | 1 - 30 Agents |
| Community Resources | Access to Fortinet online community and forums |
| Hardware Replacement | Next Business Day (where available) |
| Product Documentation | Access to detailed product guides and manuals |
| Service Delivery Method | Electronic |
| Support Case Submission | Unlimited |
| Technical Service Access | Direct access to FortiCare support |
| Warranty | 3-Year Warranty |
Key Features
- OEM Genuine Component verified by certified technicians.
- Clean serial number ready for service contract registration.
- Electrostatic Discharge (ESD) safe packaging.
- Supports hot-swapping for zero-downtime maintenance.
Frequently Asked Questions
Is this product genuine OEM?
Yes, this FC2-10-FVCC1-248-02-60, Fortinet FortiVoice Call Center, 5Y Premium Support License (1-30 Agents) (FT:FC2-10-FVCC1-248-02-60) is 100% genuine Fortinet hardware. All our products are verified by certified technicians and come with clean serial numbers ready for service contract registration.
What warranty is included?
This FC2-10-FVCC1-248-02-60, Fortinet FortiVoice Call Center, 5Y Premium Support License (1-30 Agents) includes our standard 3-Year Warranty covering all manufacturing defects. We also offer advanced replacement options for minimal downtime.
How long does shipping take?
We offer free ground shipping which typically takes 3-5 business days. Expedited shipping options are available at checkout for faster delivery.
Can I return this product?
Yes, we have a 30-day return policy on all products. Restocking fees may apply for opened items. Please see our return policy for complete details.
Is the FC2-10-FVCC1-248-02-60, Fortinet FortiVoice Call Center, 5Y Premium Support License (1-30 Agents) compatible with my system?
Please check the specifications tab for detailed compatibility information. Our technical team is available to assist with compatibility questions for the FT:FC2-10-FVCC1-248-02-60.
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